Redlands Hot Water Specialists

Hot Water Repairs, Installation & Replacement in Alexandra Hills

Q: What does it cost to get a technician out?

Between 7:30am and 3:30pm on weekdays — our standard business hours — the call out fee is $99. That gets a licensed hot water technician to your door in Alexandra Hills or anywhere across the Redlands, a proper look at the system, and a fixed quote before anything is pulled apart. Repairs start from $315.

Q: Can I call you at night or on a weekend?

Yes — we’re open 24 hours, 7 days. Tank burst at 2am in Thornlands, or the shower went cold on a Sunday in Cleveland? Ring (07) 2114 6169 and you’ll speak to someone who can actually help.

Q: My Alexandra Hills house still has its original tank. Should I replace it?

Plenty of low-set brick homes around Alexandra Hills and Capalaba went up in the 1970s and 80s, and many still run an electric storage tank on an outside wall that’s well past 15 years old. If yours is rusting at the base, weeping from the relief valve or slow to reheat, get a replacement quote before it fails. We’ll tell you straight if a repair still makes sense.

Q: Does living near the bay affect my hot water system?

It can. Salt air off Moreton Bay is tough on outdoor units in Cleveland, Ormiston, Wellington Point and Victoria Point — fittings corrode, relief valves get tired and the sacrificial anode wears faster. Regular anode checks and a corrosion-aware install go a long way toward a longer tank life.

Q: I’ve got solar panels. Is a heat pump worth it?

Often, yes. A heat pump or a timer-controlled electric tank can run off the daytime power your rooftop solar is already making, and the Bayside’s humid summers suit heat pumps well. Heat pump and solar hot water systems may be eligible for federal STCs, which can lower the upfront cost. We’ll run through the numbers for your home.

Q: Should I go LPG, mains gas or electric?

It depends on your street. Many Redlands homes run on LPG bottles, while some streets have mains natural gas. Continuous-flow gas suits townhouses and busy families with back-to-back showers. If there’s no gas, an electric tank or heat pump on an Energex economy tariff (Tariff 31 or 33) can keep running costs down.

Q: Which suburbs do you cover?

We work out of Edgar Ct in Alexandra Hills and cover the Redlands Coast and Brisbane Bayside: Capalaba, Cleveland, Birkdale, Thornlands, Victoria Point, Wellington Point, Ormiston, Thorneside, Sheldon, Mount Cotton, Redland Bay and Chandler.

Cold shower in Alexandra Hills? Tank leaking down an outside wall? We repair, install and swap out electric, gas, heat pump and solar units right across the Redlands.

Repairs from $315, priced before we pick up a tool
Thermann, Vulcan & Rheem supplied and fitted — every make repaired
Day or night, any day — minutes from anywhere in the Redlands

Call (07) 2114 6169 Book a Bayside Visit

Licensed Technicians Fully Insured $99 Business-Hours Call Out

TBP technician servicing a hot water system at an Alexandra Hills home

Redlands Call-Outs

Answered Round the Clock

10,000+

Customers Helped

Licensed

Technicians, Insured Too

$99

Weekday Call Out, 7:30–3:30

24/7

Phones Answered Every Day

Straight Pricing, Round-the-Clock Hours

What It Costs

Most repairs come in from $315. A new or changeover system is priced on the unit you pick and the job itself — swapping an old outside-wall tank in Alexandra Hills isn’t the same as fitting out a new Thornlands build, so we quote each one properly.

• Thermann units from $2,365
• Vulcan units from $2,365
• Rheem units from $2,420
• Rheem Stellar (premium range) from $2,830.30

When We’re Available

24 Hours a Day, Every Day

Burst tank at midnight or a cold shower on a Sunday — someone picks up the phone

Weekday Business Hours

7:30am until 3:30pm, Mon to Fri

Business-Hours Call Out

$99 to get a licensed technician to your door

Fix, Fit or Replace

Hot Water Help for Redlands Homes

From a tripped element in Birkdale to a full changeover in Redland Bay — one specialist crew, every kind of system.

Hot Water Repairs

No hot water, a dripping relief valve or a tank that won’t hold heat? We track down the fault and sort it, usually on the first visit.

Hot Water Installation

Building or renovating? We size the unit to your household, pipe runs and power or gas supply, then install it.

Hot Water Replacement

Tired 80s tank on the side of the house? Swap it for an efficient electric, gas, heat pump or solar unit.

Electric, Gas, Heat Pump & Solar

Not sure which suits your place? We compare running costs, space and any rooftop solar you already have.

Hot water technician checking an outdoor tank in the Redlands

Based in Alexandra Hills

A Hot Water Crew That Knows Redlands Homes

Hot water is all we do. From our base in Alexandra Hills we’re minutes from anywhere in the Redlands, and we know what local homes run on: original electric tanks in the older brick streets, LPG continuous-flow units on Thornlands townhouses, heat pumps under solar-panelled roofs in Redland Bay and Victoria Point, and plenty of salt-weathered outdoor units closer to the water.

Thermann, Vulcan and Rheem are the brands we sell and install. Whatever’s on your wall now — any make, any age — we’ll repair it, and you’ll know the price before the work starts.

Call (07) 2114 6169